Crime Reduction - Helping to Reduce Crime in Your Area

COMPLAINTS AND BREACHES SECTION

Complaints:

1. Initial complaints must be referred to the appropriate PDO or DO [insert names] and we agree in this Protocol, the procedure to be followed in the event of such a complaint being received, is as follows; [insert your agreed procedure].
   
   

2. We agree that any formal complaint by a data subject regarding any stage of the process will be notified (as a best practice measure) in writing to all relevant partners.
   
   

3. We undertake to do all that we can within the guidelines of the Data Protection Act 1998, to assist with any complaint.
   
   

4. Individuals do retain the right to raise a complaint with such bodies as the Information Commissioner or the statutory Ombudsman. [The local addresses may be inserted into the Appendix].

Breaches:

1. We agree that any breach of confidentiality will seriously undermine and affect the credibility of crime audit work, our partnership objectives, and render us liable for breach of the law.
   
   

2. We undertake at all times, to comply with data protection and other legal requirements relating to confidentiality.

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Date modified: July 2003
Review date: February 2004
Originator: Home Office Information Sharing Te

Last update: