Guidance
Personal Safety on Buses
Title: Get on board: an agenda for improving personal security in bus travel - Guidance
Author: Department for Transport, Local Government and the Regions (DTLR)
Number of Pages: 29
Date Published: April 2002
The DTLR has recently published guidance primarily aimed at managers and operating agencies, to assist in improving personal security for staff and passengers in bus travel. Although the guidance is aimed at bus company managers, the information contained also covers issues requiring a partnership approach, such as working effectively with the local police and schools.
The guidance covers all the elements of the journey from the station to bus stops, shelters and whilst on the vehicle itself. It is based on existing research on good practice.
The guidance is in four sections, which cover:
1. Personal Security in Bus Travel
2. Design Solutions
3. Management Solutions
4. Partnership Approaches.
Further information can be found in a report, which accompanies this information and gives details of Good Practice Case Studies.
PDF 204 Kb Title: Get on board: an agenda for improving personal security in bus travel - Good Practice Case Studies
Author: Department for Transport, Local Government and the Regions (DTLR)
Number of Pages: 76
Date Published: April 2002
This report, produced for the DTLR by Crime Concern, aims to identify and explore good practice and recent developments for improving passenger and staff security at bus stations, shelters and on buses.
The report presents the findings and analysis of 16 case studies across England and Wales, examining the different aspects of bus security and good practice.
Case studies covered:
Newly designed or refurbished bus stations.
Bus stations that employ staff and/or security guards in a passenger safety role.
Bus shelters designed, located and with facilities to enhance passenger security.
Bus companies with good staff training and support.
Bus companies with a proactive approach to multi-agency working and crime prevention.
Each case study was carried out by reviewing documentation (eg: business plans and evaluation reports) and by interviewing key managers, frontline staff, police and other relevant local agencies. Discussion groups were set up with users and non-users of public transport, as were special escorted journeys. Where available, information was collated on actual incidents.
Last update: Monday, November 06, 2006